Help & Contact


Please contact us immediately in case of emergencies on 0800 086 400. We're here to help 24/7.


Want to talk to someone?

Monday to Friday 8am - 6pm

From overseas: +64 9 539 4693
Monday to Friday 8am - 6pm

We want to get things right. If you have a concern, give us a call or chat with the team. If we're unable to resolve things, you can contact the independent Utilities Disputes team on 0800 223 340 or visit utilitiesdisputes.co.nz.

Are you on the right energy plan? Give us a call, chat with our team, or check out Powerswitch, a free and independent energy plan comparison site. Go to powerswitch.org.nz


What can we help you with?

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